Back to top

The Collaborative Economy

The collaborative economy, sometimes called the sharing economy, covers a great variety of sectors and is rapidly emerging across Europe. Many people in the EU have already used, or are aware of collaborative economy services, which range from sharing houses and car journeys, to domestic services. The collaborative economy provides new opportunities for citizens and innovative entrepreneurs. But it has also created tensions between the new service providers and existing market operators. The Commission is looking at how we can encourage the development of new and innovative services, and the temporary use of assets, while ensuring adequate consumer and social protection.

Guidance and policy recommendations for the collaborative economy

The collaborative economy offers greater choice to consumers and new opportunities to entrepreneurs, but citizens and businesses must be aware of existing rules and obligations. With the Communication on the European agenda for the collaborative economy, the EU provides clarity on applicable EU rules and policy recommendations to help citizens, businesses and EU countries fully benefit from the new business models and promote the balanced development of the collaborative economy.


A 2016 Eurobarometer survey showed that a majority of respondents had either used or were aware of collaborative platforms. Almost one third of respondents who have used the services of collaborative platforms also provided a service on this kind of platform at least once. This signals that users are also likely to act as service providers. Users appreciated in particular that collaborative economy services are easily accessible and cheaper than traditional services, and that products or services can be exchanged, rather than paid for. Three main drawbacks identified by respondents were lack of awareness of who is responsible in case a problem arises, lack of trust in internet transactions generally and lack of trust in the provider/seller.

Public consultation

public consultation on the regulatory environment for platforms, online intermediaries, data and cloud computing and the collaborative economy ran from 24 September 2015 to 6 January 2016. The full synopsis report (594kB) is available.

Faces of the collaborative economy

Many European entrepreneurs have adopted a collaborative business model. During the Single Market Forum workshops some of them described their businesses and ambitions.

Full video playlist


See the original article on the EU website here